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Portable DVD Players Home Portable DVD Players Apex PD650 Progressive-Scan Portable DVD Player with 6.5" LCD Screen Discussion "Apex is terrible to deal with!!!" Topic




Apex is terrible to deal with!!!

02 Dec, 00:00
I bought one of these ~ 1 year ago. I never used the battery. In July I tried the battery and it wouldn't hold a charge. Apex gladly gave me an RMA # and I returned the battery. Now in Dec after 10-15 phone calls the off-shore "customer service" response is always the same. "The battery is on back-order, we'll ship it in 7-10 days"

This has gone on since July (it is now Dec!). I have sent emails, I get a canned response, sent faxes, no response. Don't buy Apex!!
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