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03 Apr, 00:00
Brand new and it worked for only a few hours. Total frustration and a waste of hard earned cash. Spring Break traffic jams and bored kids is what we got with this DVD.
With a 17 hour ride ahead of us and 3 children ages 3-8 waiting anxiously to watch The Incredibles and The Brady Bunch 1st Season we were out of luck. Audiovox and quality seem to be worlds apart. I paid almost 600 dollars for the DVD player and an extra wireless headset and ended up with a useless space hog. With whining kids in the back asking me to please fix the DVD player, I used my cell phone to call Audiovox customer service to find out how to reset the machine. After waiting on hold for 15 minutes, the rep said that I would have to send it back to Audiovox for repair but that his computer was down and I'd have to call back after 12:30 to get a shipment number. Why would I have them repair the thing that didn't even make it through one trip? I'm returning it to Amazon and I won't buy another Audiovox! I'm hoping Amazon will also return the shipping fees and the headphones that I no longer need. I want Amazon to feel my pain and reassess it's sale of a product that doesn't hold up. What I really want is for each of Audiovox's senior management to ride for 17 hours with 3 young children and one of their machines.
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