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14 Oct, 00:00
Bought this item specifically for taking on trips. We opened the item, upon receipt, and turned it on to make sure it worked. It seemed to play fine so I put it away until we would take our trip. A friend bought one and said it locked up on her within the 1st 10 minutes of play. So, I took my player out and proceeded to play a DVD at length. The player locked up within 30 minutes of play. Unfortunately, today is the 30th day I have had the item in my possession. No full returns after 30 days. Frantically, I called customer service to get in within the 30 day limit and was told that a supervisor would have to call me back within 24 hours because the purchase was over a certain amount. I've never had a bad experience with amazon and I'm hoping this isn't the 1st.
Would not recommend this player. Spend the extra $100 or so to get one that is more reliable.
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