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05 Nov, 00:00
If I could give this product a zero rating I would because the one I received as a birthday gift was defective. But even before I realized that it was defective it was apparent that the swiveling mechanism was of poor quality because it is not possible to lock the screen in the forward position. Once I realized the product was defective I called Polaroid to inquire about an exchange or refund because the retailer from which I purchased it does not exchange electronics that have been opened. Well Polaroid does not exchange or refund its defective products. My only option was to mail them the defective productive, at my own cost, to get repaired and then it would be returned to me approximately 3 weeks later. Essentially I paid $230 for a refurbished product. Its not worth the risk of buying a product from a company that will not even back its own products.
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