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13 Jun, 00:00
I've owned this player for a year now. Overall, it is a very good player, best LCD picture display and excellent progressive scan picture on a digital TV. Decent sound from small speakers. Light and good looking. I purchased the players at Fry's. DTS output did not work out of the box, AC-3 worked fine. Fry's replaced it twice with the same problem. This is where the nightmare with Toshiba support began. It took two months of going back and forth with Toshiba for them to admit that there was something wrong with the DTS output. They said they were going to replace the unit, well they did not, which is fine. But I wished they did what they said they were going to do. They fixed it by doing a software upgrade. DTS works fine now. Some downsides are the expensive and short battery life, position of buttons, your are likely to turn the player on by just picking it up if you forget to lock the buttons. Lack of play controls from the player. Large remote control. The size and location of the battery makes the player very unbalanced. The player gets very hot. I own other Toshiba products and they are very good. I can't say the same for their very incompetent customer support.
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